Problem Note 52101: The SAS® Integration Technologies configuration (itconfig2.exe) fails to start in a French operating environment
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In a non-English operating environment, the SAS Integration Technologies configuration fails to start, generating the following error message:
ITConfig has stopped working
This error occurs because the ITConfig2.exe file, which is part of the SAS Integration Technologies client, cannot run in a non-English operating environment.
As a work around for this issue:
- Download the ITConfig2.exe.config file that is available on the Downloads tab in this note.
- After you download the file, place it in the same directory as the ITConfig2.exe file.
On a 64–bit machine, the typical location for the ITConfig2.exe file is as follows:
SASHOME\x86\Integration TechnologiesIf you cannot locate SAS Integration Technologies client, you can look up the location in the Microsoft Windows registry under the Path volume in the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SAS Institute Inc.\Common Data\SharedFiles\Integration Technologies - Re-launch the application.
Once you perform these steps, you should now no longer see the error, and you can launch the SAS Integration Technologies client successfully.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Integration Technologies | Microsoft® Windows® for x64 | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 |
| Microsoft Windows 8 Enterprise 32-bit | 9.3 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8 Pro 32-bit | 9.3 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Pro | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 9.3 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 9.3 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 Datacenter | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 R2 Std | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 Std | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows XP Professional | 9.3 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 9.3 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 9.3 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 9.3 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 9.3 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 9.3 | 9.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 9.3 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 9.3 | 9.3 TS1M2 | ||||
| Windows Vista | 9.3 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 9.3 | 9.3 TS1M2 | ||||
SAS Integration Technologies configuration fails to start in a French
operating environment. The error "ITConfig has stopped working" occurs because of an issue with the itconfig2.exe portion of the SAS Integration Technologies client.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-02-07 13:22:45 |
| Date Created: | 2014-01-16 10:11:39 |